Reputation & Review Management

More Reviews, a Stronger Reputation, More Calls

Reviews are the deciding factor for most local customers — and a direct ranking signal for Google. We build the system that generates them consistently and protects your reputation.

Reviews Decide Who Gets Chosen

When two businesses look similar, customers pick the one with more and fresher reviews. Google reads the same signal — steady review velocity is one of the strongest local ranking factors.

Most businesses ask for reviews occasionally, then forget. A real system asks every happy customer at the right moment, makes it effortless, routes unhappy feedback to you privately first, and responds to every review — so your reputation compounds instead of stalling.

What You Get

What's Included

  • Automated review requests after each job or visit
  • Google and Facebook review generation
  • Negative-feedback interception before it goes public
  • Managed responses to every review
  • Review display widgets for your website
  • Monthly reputation and sentiment reporting

Process

How It Works

1

Free Growth Score™

We measure your current review velocity and response gaps.

2

Reputation Blueprint

A plan for how and when to ask, and how to handle feedback.

3

Automate & Respond

We set up the request flow and manage responses.

4

Grow & Protect

Ongoing generation and monitoring so your reputation compounds.

The Difference

Why This Beats the Alternatives

Doing It YourselfTypical AgencyAlliance Optima
Ask when you rememberOne-time request blastAutomated request at the right moment
Negative reviews go public firstNo interceptionPrivate feedback routing first
Reviews left unansweredSporadic repliesManaged responses to every review
No idea of trendsStar count onlyVelocity + sentiment reporting

Pricing

Review Management Pricing

Transparent monthly plans. No long-term contracts.

Starter

$297

per month

Start generating a steady flow of fresh reviews.

  • Automated review requests
  • Google + Facebook reviews
  • Monthly review report
Choose Starter
Most popular

Growth

$597

per month

Generate reviews and protect your reputation.

  • Everything in Starter
  • Review response management
  • Negative-feedback interception
  • Review widgets for your site
Choose Growth

Scale

$997

per month

Full reputation management across locations.

  • Everything in Growth
  • Multi-location reputation
  • Sentiment reporting
  • Priority support
Choose Scale

Prices shown are starting points — tell us about your business and we’ll confirm the right plan.

ROI Estimator

What a Few More Customers Are Worth

Estimated monthly return

$2,100

$25,200 per year

A qualitative estimate based on your numbers — not a guarantee.

Why Work With Us

Low-Risk, No Long-Term Lock-In

  • No long-term contracts — month-to-month, cancel anytime
  • Bilingual service (English & French)
  • Québec-based — Law 25 / PIPEDA-aware
  • Work directly with the founder, not an account layer
  • Every engagement starts with a free, data-driven Growth Score™

KPIs to Track

What We Move

Velocity
New reviews per month, not just total count
Rating
Average rating trend over time
Response
Percentage of reviews responded to
Recovery
Unhappy customers handled privately first

Who It's For

Built for Your Industry

Review timing differs by business. See the playbook for yours:

FAQ

Review Management FAQ

Is it against Google policy to ask for reviews?

Asking customers for honest reviews is allowed and encouraged. What is against policy is gating, buying, or incentivizing reviews. Our system asks every customer honestly — we never fabricate or buy reviews.

Can you remove bad reviews?

No one can simply delete a legitimate negative review, and anyone claiming they can is not being honest. We help you respond well, and our interception flow reduces how many unhappy customers post publicly in the first place.

How do the review requests get sent?

Automatically by text and/or email at the right moment after a job or visit, so the ask is timely and effortless for the customer.

Which review sites do you cover?

Primarily Google (the biggest local ranking factor) and Facebook, plus industry-specific sites where relevant.

  • Free, no-obligation Growth Score™
  • Bilingual EN / FR service
  • No long-term contracts
  • A real strategist on every session

See Your Reputation Score

Your free Growth Score™ measures your review velocity and shows where reputation is costing you calls.